Privacy Policy

Last updated: January 25th, 2026

1. Introduction

SailAway (“we,” “us,” or “our”) provides AI-powered communication tools for marine businesses, including AI phone receptionists, SMS messaging, and automated follow-ups. SailAway is a brand name used by SailAwayAI. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our services.

2. Information We Collect

We may collect the following information:

Name

Phone number

Email address

Message content related to service inquiries

Any content or details you provide when opting into our SMS services.

3. How We Use Information

We use collected information to:

Send service-related text messages such as confirmations, follow-ups, reminders, and intake confirmations

Notify staff or business owners of new leads or customer requests

Improve and maintain our services

We do not send unsolicited marketing messages.

4. Messaging & Consent

By providing your phone number and opting in, you consent to receive service-related SMS messages from SailAway. Message frequency varies based on interaction.

You may opt out at any time by replying STOP. Message and data rates may apply.

5. Data Sharing

We do not sell, rent, or share personal information, including SMS consent, with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security & Retention

We take reasonable measures to protect personal data and retain information only as long as necessary to provide our services or comply with legal obligations.

7. Your Rights

You may request access, correction, or deletion of your personal information by contacting us at the email below.

8. Contact

If you have questions about this Privacy Policy, contact:

Email: [email protected]